Ma Belle France has a no-refund policy (except for our summer camps – see details below). What this means, is that in case you need to cancel your participation in one of our classes and/or event, if the following time frame has been respected, you will receive a credit for another class and/or event, but no refund will be given.
Half-Day and Theme Cooking Classes: We request a 3-day notice to cancel your participation in one of our cooking classes. If you need to cancel a class less than 3 days before the class, we recommend you find someone to come in and take your spot. The only exception to that rule will be if we have someone on a waiting list for that particular class. In any case, make sure to give us a call at 828-505-4379 to let us know.
Kids After-School Cooking Classes: We request a 7-day notice before the starting date in a given month, if you wish to cancel your child’s participation. These classes are sold in groups of 4 sessions, to be used within the same month. If your child is unable to attend any session during that month, we will not be able to give you a refund and/or credit for any missed session. Sorry, no exceptions.
Kids and Teens Summer Camps: If you cancel your child’s participation in one of our camps more than 30 days before starting date, we will give you a full refund, minus a $35 administrative fee. Cancellation between 30 and 15 days before starting date will receive a 50% refund, minus $35 administrative fee. Cancellation less than 15 days before starting date will receive no refund and will not be illegible for a credit.
French Culinary Tour: Our tours have their own cancellation policy. Please refer to our page on tours for full details.